Privacy Policy Overview and Compliance

We value your privacy. This policy explains how we collect, use, and protect your information when you visit our website, in line with Australian privacy laws and GDPR requirements.

Information We Collect About You

We only collect personal information necessary to provide our services and enhance your experience online.

• Information you give us when filling out forms, signing up for newsletters, or engaging with our content.
• Technical data, such as your IP address, browser type, and device information, collected to improve site functionality.
• Usage and analytics data like page visits and interactions, used to assess and optimise website performance.
• Cookies and similar technologies help us personalise your experience and tailor services to your preferences.

How We Use Your Information

We use your data only for purposes that are transparent and relevant to our services.

• To respond to your inquiries, provide requested content, or deliver updates about our services.
• To personalise the site experience and remember your choices or preferences on future visits.
• To understand site usage patterns and improve security, reliability, and content offerings.
• To send occasional service updates or important policy notifications, with your consent as applicable.

Legal Basis for Processing Data

We collect and process personal data in accordance with legal obligations and legitimate business interests.

Personal data is processed based on your consent, our need to fulfil contracts, compliance with legal requirements, and legitimate interests such as site improvement and security.

Sharing Information

We restrict sharing your information and disclose it only as outlined below.

• Having to work with third-party providers, such as hosting or analytics, your data may be processed but never sold or shared for unrelated marketing.
• We comply with all legal requests for information, such as court orders or law enforcement requirements.
• In the event of a business transfer or merger, we will ensure your data continues to be protected to Australian standards.

Data Security

We implement appropriate safeguards, including encryption and restricted access, to protect your personal information against loss, misuse, or unauthorised disclosure. While no method is flawless, we are committed to regularly updating our security practices and respond promptly to concerns.

Your Rights

You have rights regarding your personal data under privacy law.

• Request access to, correction, or deletion of your personal information at any time.
• Withdraw your consent for certain processing, where consent has been given previously.
• Object to processing or request that we limit how your information is used in some cases.
• Lodge a complaint with the appropriate authority if you believe your privacy rights have been violated.

Cookies and Tracking

We use cookies to recognise you, remember your preferences, and analyse website visits. You can manage your consent to cookies at any time through your browser settings.

View Cookie Policy View Cookie Policy

Contact Us

For privacy-related questions or to exercise your rights, please contact us using the details below. We treat privacy inquiries with urgency and respect.

Changes to This Policy

We may update this privacy policy occasionally. Any significant changes will be posted here and communicated where required by law.